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Privacy Policy

We at bulbs.co.uk are very aware of the concern of some of our users over internet security and storage of personal information. 

We would like to assure you that any information you supply us is totally private and we never release or share your details with any other company.

Our online order transactions are handled via a secure server to process your payment.  This means that your card details are provided directly to them and are never revealed to us.  You do not have to create a PAYPAL account to place an order, just follow the instructions when entering your payment for this option to be bypassed. 

Where an order has been sent via post or made by telephone and card details supplied this information is used for the processing of that order only and any paper record is destroyed.  We store no card numbers on our computer system.

When you place an order with us we will collect certain personal information for the purpose of fulfilling your order ie name, address, email address, telephone number etc., so that we can provide you with a high quality service.  We will use this information to send you our latest catalogue or email offers, if you prefer not to receive these then please let us know.

Cookies - as with all websites we now use cookies to help us give you the best experience while browsing our site.  They collect data  such as favourites, shopping basket etc., so that when you revisit our site it will remember your activity.  However, if you prefer you can change your cookie settings but this may affect the operating use of our website ie your wish list will not be saved.

If you have any concerns or questions please do not hesitate to contact us.